Exactly How Artificial Intelligence (AI) Is Disrupting Financial Services

Once we get to the point where we have included hardware into our minds to connect directly with computer systems with our brains, that system will have access to our brains. Because it is smarter than us already, it would not allow us to know that it is controlling us. Continue Reading

Expert System and Basic English: A New Approach to Translation

Worse, each time among the financial planners in the firm generated a much better suggestion or readjusted the profile design a little in a different way for a consumer, the artificially intelligent computer system would certainly keep track of how well that brand-new version did, then it would make adjustments Continue Reading

Remember That The Call Center Staff Is Also Human.

Focusing on digitalization, it is easy to forget that people are the soul of the contact center. In the second article in Puzzle’s “People, Process and Technology” blog series, Colin identified three reasons why humans stay here. In the late 1980s, contact centers became a popular source of employment as Continue Reading